Plawsworth Hall Cottages and Apartments
Booking Terms and Conditions
H Johnson (Sole Trader)
Plawsworth Hall
Cottages and Apartments
DH2 3LD
VAT No
176421168
Quality in
Tourism 4* self catering accommodation.
Thank you for choosing to
book with Plawsworth Hall Cottages and
Apartments t/a H Johnson. We look forward to welcoming you. By making this
booking you are entering an agreement with us. Please read our terms and
conditions of booking below.
Prices
The
price of the accommodation includes the following:
Electricity, Gas, linen, cleaning, hot
water and central heating,
Pets
Sorry, we do not allow pets at this property.
Acceptance
of Children
We welcome children of all
ages.
Cancellation
and Insurance
By making
your booking, our agreement is a legal contract and your deposit is
non-refundable. If you cannot take your holiday and the booking cannot be
re-let, you are still liable to pay for the booking in full, even if we have
not yet received your balance.
If we
do succeed in re-letting the booking, you are no longer liable for the balance,
or we will refund it to you if you have already paid it, less a £25
administration fee
Please
note that your deposit is not refundable under any circumstances. We would
recommend that you take out cancellation insurance to cover this cost.
Non-availability of Accommodation
We
would only cancel your holiday if your accommodation was unavailable for
reasons beyond our control. We would however attempt to offer you alternative
accommodation. If this was not possible,
or unacceptable to you, then we would refund all monies paid by you for the
holiday. Our liability would not extend beyond this refund.
Arrival
Your
accommodation will be available to you from 3pm on the day of arrival, unless otherwise arranged. We may not be
able to accommodate you if you arrive earlier than the agreed time as we will
be busy preparing your rooms.
Late arrival procedure
Please ensure you contact us no
later than 5pm on the day prior to arrival to let us know if you will be
arriving late. Failure to notify us may
result in the room being re-let or the full cost of the room being charged to
your credit card.
Departure
Please
be ready to leave the accommodation by 10
am on the day of departure, unless otherwise arranged. We will provide you
with an invoice, payable on departure for any additional services you may have
used during your stay.
Damages and Breakages
Please
take care when staying in our property. You are responsible and liable for any
breakages or damages, which you cause, to the accommodation or its contents. All
we ask is that you report any incidents as they occur. We do not normally
charge for minor breakages, but we may send you an invoice for repair or making
good if the damage or breakage is significant, and we may make an additional
charge of £40 if you did not report this.
Liability
We do
not accept any liability for any damage, loss or injury to any member of your
party or any vehicles or possessions, unless proven to be caused by a negligent
act by ourselves or our employees or contractors whilst acting in the course of
employment.
Privacy Policy
Any
data collected during the course of this booking will be stored on our computer(s). With your permission we may from time to time
contact you about promotions and offers.
We will not share your details with any third party.
A warm welcome awaits you at Plawsworth Hall.